SecureDocs Data Room

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SecureDocs is a software provider company founded in 2012 and headquartered in Santa Barbara, California. In January 2022, SecureDocs was acquired by Onit, a provider of enterprise workflow solutions.

SecureDocs offers three products: the SecureDocs virtual data room, the secure e-signature solution ReadySign, and ContractWorks, a contract management software. 

Companies interested in using the SecureDocs data room can request a demo, as well as sign up for a 14-day free trial of the software.

SecureDocs usage

SecureDocs VDR software is used by small, medium, and large businesses who want to securely store and share documents online during due diligence and business transactions. Use cases of SecureDocs VDRs include:

  • fundraising
  • M&A
  • IPOs
  • partnerships
  • bankruptcy

SecureDocs data rooms can also be used to permanently store corporate documents, eliminating the need for — and expenses with — physical data rooms.

SecureDocs deployment and support

The SecureDocs virtual data room is a web-based solution, and the platform is not adaptive to mobile devices. SecureDocs offers several support options:

  • 24/7 telephone support
  • website chat support
  • email support
  • website FAQs
  • administrator and user guides
  • training webinars

SecureDocs pricing

The SecureDocs pricing system is a flat-fee system, with three plan options: a 3-month plan, a 12-month plan, and a customizable plan for clients who are dealing with multiple projects simultaneously and need a bespoke VDR solution. Let’s look at each in more detail:

  • 3-month plan. In this plan, the SecureDocs cost is $400/month, which means the client is billed a total of $1,200 at the end of the quarter.
  • 12-month plan. In this plan, the software costs $250/month, so the client is billed $6,000 at the end of his one-year contract.
  • the prices for SecureDocs volume packages are not disclosed on the website, and with good reason — it’s a customizable solution, which means that the price will be different for each client.

All three SecureDocs plans offer exactly the same benefits — including unlimited storage and unlimited users — except for the Single Sign-On feature, which is not included in the 3-month plan.

With its 12-month plan costing $250/month, SecureDocs sits in the medium-price category in comparison to other virtual data room solutions — though this comparison can be misleading if the prospective user does not take into account the specific features, pros and cons of each product.

SecureDocs security 

Certifications

The Amazon Web Services (AWS) used by SecureDocs are verified by AICPA SOC 1, 2 and 3. The data centers where SecureDocs data is stored are certified according to ISO 27001. SecureDocs itself is verified by SOC 2.

Data security features

SecureDocs implements many security measures to ensure its clients’ data cannot be leaked or lost.

  • The physical data centers where SecureDocs data is stored are in Germany, Ireland, and the United States — the client can choose to have their data stored in Europe or the US.
  • All data stored in a SecureDocs VDR is protected by 256-bit encryption both in transit and at rest.
  • SecureDocs keeps an offsite backup of all information stored in its data rooms. This ensures recovery in case of software issues or hardware damage.
  • An encrypted online backup is made hourly of all data stored in SecureDocs data rooms. 

Secure access features

The data security features listed above prevent irregular access to data stored in the SecureDocs VDRs, and protect it from natural disasters and hardware failure. But SecureDocs also includes features that protect regular access to the data room from unauthorized users. 

  • There’s no back-end access to the virtual data rooms — not even for SecureDocs personnel.
  • Multi-factor authentication makes it harder for anyone to impersonate an authorized user and gain access to a VDR using their account.
  • Administrators can set customizable watermarks to confidential documents, which discourage users from sharing them outside the data room.
  • Comprehensive audit logs allow administrators to know exactly which user is doing what within the SecureDocs data room.
  • Auto time-out ensures no one can take a user’s device and take advantage of an unexpired session to access the data room.
  • Expiring invitations prevent users who have been excluded from the data room from logging into it again by using the invitation link.

Other SecureDocs features

  • Quick-start setup. SecureDocs VDRs can be set up in a matter of minutes.
  • Granular user permissions. Like many other VDR solutions on the market, SecureDocs gives administrators full control over each individual user’s access, down to document level.
  • Built-in e-signature. It’s easy for users to sign documents shared in the data room.
  • Customizable NDAs. With a few clicks, administrators can adapt NDA templates to specific deals and users.
  • Q&A. Administrators can answer users’ questions either by email or within the data room. They can also decide to share questions and answers in a FAQ room in the VDR, so as to avoid having to spend time answering the same questions again.

SecureDocs Services

FILES & FOLDERS MANAGEMENT
Automatic Numerical Indexing of Files & Foldersno
Drag & Drop Upload of Multiple Files and Foldersyes
Desktop Synchronizationno
Archives Upload & Extractionno
Document Version Controlno
Multilingual Documents Indexno
FILE PROTECTION & DIGITAL RIGHTS MANAGEMENT
Granular Document Permissionsyes
View-Only Accessyes
Prevention of Download, Print and Copyno
Remote Shredding of Documentsno
Customizable Document Watermarksyes
Secure Fence Viewno
Document Access Expiryyes
256-Bit SSL/TLS Encryptionyes
Data at Rest Encryptionyes
DATA HOSTING
99.9% Uptime Guaranteeno
ISO 27001 Certifiedno
SOC 2 Certifiedyes
SSAE 16 Certifiedno
Data Backupyes
Virus Scanningno
ACCESS SECURITY
Two-Factor Authenticationsyes
Mobile Device Managementyes
Granular User Permissionsyes
Permission Groupsyes
Access Expirationyes
Access Limitation by IP Addressno
ACCESSIBILITY & EASE OF USE
No Pluginsno
Scroll-Through Web-Based Document Viewerno
Web-Based Excel Spreadsheets Vieweryes
iOS Applicationyes
Android Applicationyes
Mobile Device Interfaceyes
SEARCH, OCR & FILTERS
Search by Nameyes
Search by Content (Full Text Search)no
OCR (Optical Character Recognition)no
Filtering by Parametersyes
COLLABORATION FEATURES
Basic Questions & Answers Moduleyes
Advanced Questions & Answers Moduleyes
Secure User Messagingno
New Document Email Notificationsyes
Files & Folders Notesno
ACTIVITY TRACKING & REPORTING
Tracking of All User Activityyes
Real-Time Audit Trailyes
Graphic Reportsno
Exporting Reports to Excelyes
Tracking of Document Viewing Timeno
CUSTOMIZATION
Branded User Interfaceyes
Custom Domainyes
Custom Login Pageyes
Custom User Invitation Letterno
Custom Agreements for Accessing Data Roomno
Active Directory Integrationno
Single Sign-On Integrationyes
Customer-Managed Encryption Keysyes
Integrations Through APIsyes
Custom Workflows and Featuresyes
SUPPORT & SERVICES
Business Hours Supportyes
24/7 Phone & Email Supportyes
Online Help Centeryes
Live Trainingno
Dedicated Project Managerno
Data Room Archive on DVD or USB Driveno
Translation Servicesno
DEPLOYMENT OPTIONS
Cloud (Web-Based)yes
On-Premise (Installed)yes
Multiple Datacenter Locationsyes
TRIAL & PRICING
Free Demoyes
Free Trial7 Days
PriceAll price categories
COMPANY INFO
Established2012
HeadquartersSan Francisco, California
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