Ideals Virtual Data Rooms
About Ideals
Ideals virtual data room is an innovative collaboration and secure document storage platform by Ideals Solutions. The software enables streamlined decision-making and equipped deal closure by combining sophisticated instruments, a user-oriented interface, and highly competent support.
Ideals Solutions was founded in 2008 as a developer of functional applications for data processing and deal management. On top of the Ideals VDR software, the company offers solutions for board communications and portfolio management.
Apart from the headquarters on Queen Victoria Street in London, Ideals has offices across all major regions, including locations in Hong Kong, Dubai, Melbourne, New York, Istanbul, Malta, Munich, São Paulo, Kyiv, and Shanghai.
Ideals data room is a fitting software for small, medium, large, and enterprise-level organizations. Ideals features are widely applicable in the financial, healthcare, real estate, government, education, and other sectors.
The platform’s toolset is the most beneficial for online due diligence during complex deals, M&A, real estate management, life sciences licensing, and bankruptcy and restructuring. The users particularly outline the software’s agile document centralization and key analytics for fast and informed decision-making.
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Ideals customer support and deployment
Ideals customer support is available 24/7/365 via live chat, phone, and email. Enterprise package users gain access to a dedicated project managing team that resolves all their support queries.
Ideals customer support speaks over ten languages and presents record response times with 60 seconds chat and 30 minutes email waiting time for Pro subscribers, and 30 seconds chat and 15 minutes email for Business package users.
Depending on the user agreement, the provider’s support team will facilitate different levels of training and software adaptation for the customer’s employees. Pro users will receive the appropriate information over 1-hour sessions, Business – unlimited training from shared experts, and the Enterprise subscribers will continue to benefit from the dedicated project management team.
Users describe Ideals customer support as detailed-oriented and helpful, with a particular emphasis on quick response times and single-point-of-contact resolution.
Ideals VDR software is available through SaaS browser access, on-premise applications for Windows, Mac, and Linux desktops, as well as for Android and iOS mobile devices. The versatile availability enables Ideals’ customers to effectively collaborate during remote projects and international deals.
Features
| Bankruptcy | yes |
| Biotech Licensing | yes |
| Board Portals | yes |
| Clinical Studies | yes |
| Debt Financing | yes |
| Distressed Real Estate | yes |
| Document Repository | yes |
| Due Diligence | yes |
| Fundraising | yes |
| Hedge Funds | yes |
| IPO & Exits | yes |
| Litigation | yes |
| M&A Buy Side | yes |
| M&A Sell Side | yes |
| Post Merger | yes |
| Private Equity | yes |
| Procurement Management | yes |
| Restructuring | yes |
| File Formats Supported: | All MS Office document formats, as well as pdf, txt, pub, rtf, htm, html, mht, jpg, jpeg, jpe, gif, bmp, png, tif, tiff, wmf, and flv |
| Automatic Numerical Indexing of Files & Folders | yes |
| Drag & Drop Upload of Multiple Files and Folders | yes |
| Desktop Synchronization | yes |
| Archives Upload & Extraction | yes |
| Export of Data Room Index to Excel | yes |
| Document Version Control | yes |
| Multilingual Documents Index | yes |
| Granular Document Permissions | yes |
| View-Only Access | yes |
| Prevention of Download, Print and Copy | yes |
| Remote Shredding of Documents | yes |
| Customizable Document Watermarks | yes |
| Secure Fence View | yes |
| Document Access Expiry | yes |
| 256-Bit SSL/TLS Encryption | yes |
| Data at Rest Encryption | yes |
| 99.9% Uptime Guarantee | yes |
| ISO 27001 Certified | yes |
| SOC 2 Certified | yes |
| SSAE 16 Certified | yes |
| Data Backup | yes |
| Virus Scanning | yes |
| Two-Factor Authentications | yes |
| Mobile Device Management | yes |
| Granular User Permissions | yes |
| Permission Groups | yes |
| Access Expiration | yes |
| Access Limitation by IP Address | yes |
| No Plugins | yes |
| Scroll-Through Web-Based Document Viewer | yes |
| Web-Based Excel Spreadsheets Viewer | yes |
| iOS Application | yes |
| Android Application | yes |
| Mobile Device Interface | yes |
| User Interface Languages: | English, Spanish, German, French, Russian, Turkish, Portugese, Chinese and Japanese |
| Search by Name | yes |
| Search by Content (Full Text Search) | yes |
| OCR (Optical Character Recognition) | yes |
| Filtering by Parameters | yes |
| Basic Questions & Answers Module | yes |
| Advanced Questions & Answers Module | yes |
| Secure User Messaging | yes |
| New Document Email Notifications | yes |
| Files & Folders Notes | yes |
| Tracking of All User Activity | yes |
| Real-Time Audit Trail | yes |
| Graphic Reports | yes |
| Exporting Reports to Excel | yes |
| Tracking of Document Viewing Time | yes |
| Scheduled Reports (Sending to Email) | yes |
| Branded User Interface | yes |
| Custom Domain | yes |
| Custom Login Page | yes |
| Custom User Invitation Letter | yes |
| Custom Agreements for Accessing Data Room | yes |
| Active Directory Integration | yes |
| Single Sign-On Integration | yes |
| Customer-Managed Encryption Keys | yes |
| Integrations Through APIs | yes |
| Custom Workflows and Features | yes |
| Business Hours Support | yes |
| 24/7 Email Support | yes |
| 24/7 Phone & Email Support | yes |
| Online Help Center | yes |
| Live Trainings | yes |
| Dedicated Project Manager | yes |
| Data Room Archive on DVD or USB Drive | yes |
| Translation Services | yes |
| Support Languages: | English, Spanish, German, French, Russian, Turkish, Portugese, Chinese and Japanese |
| Cloud (Web-Based) | yes |
| On-Premise (Installed) | yes |
| Multiple Datacenter Locations | yes |
| Free Demo | yes |
| Free Trial: | 30-Day Trial |
| Price: | Starts from $99 per Month |
| Established: | 2008 |
| Locations: | United States, Canada, Brasil, Turkey, UAE, Israel, United Kingdom, Germany, Russia, Cyprus, Ukraine, Hong Kong, Japan, India, China, Singapore |
| Employees: | 200 |
| Clients: | EMAAR, PWC, BARCLAYS CAPITAL, LINKLATERS, BANK OF AMERICA, WELLS FARGO, EY, CITY, SHELL, DELOITTE, ALLEN & OVERY, UBC, KPMG, STARBUCKS, ROTHSCHILD |
Ideals pricing
Ideals VDR software offers a 30-day, no-obligation free trial to all new users. The trial period is a good opportunity to test the platform’s layout and tools in action, train the employees, and set up the virtual space for future deal processing.
Ideals pricing follows a pre-set monthly subscription model. The plans vary in user and storage capacities, as well as functionality. Selecting the right pricing solution depends on the project’s size and specifics.
The three Ideals cost plans feature:
| Pricing plan | Best for the following use cases |
|---|---|
| Pro plan | For small and medium projects. This arrangement includes the capacity for one project, with up to five administrative users and unlimited guests. Pro users are able to store up to 10 GB of data and benefit from features such as 24/7/365 support, dynamic watermarking, two-factor authentication, and more. |
| Business plan | For large projects and serial dealmakers. Business subscribers can manage an unlimited number of projects with unlimited administrative and guest users. With up to 250 GB of storage and the same features as the Pro plan, Business users will also get access to advanced Q&A management, file labeling, and IP-based restrictions. |
| Enterprise | Can be tailored to facilitate multiple objectives. Enterprise users are also able to manage an unlimited number of projects with unlimited administrative and guest users. Additionally, they will not be restricted to any preparation limits and will manage up to 1 TB of data. On top of the Business features, Enterprise subscribers will also benefit from advanced security tools such as single sign-on and customer-managed encryption. |
Please contact the provider to receive the quotes for the above plans. According to users, the Ideals cost is relatively flexible and depends on the particular project’s requirements and objectives.
Ideals security
Ideals VDR software processes and stores data via privately owned data centers strategically placed across nine international regions. The provider’s server facilities undergo independent audits and carry the certifications and compliances according to the following standards:
- ISO 27001
- SOC 1 and 2
- GDPR
- HIPAA
- PCI DSS
The Ideals features for secure data storage management include two-factor authentication, in-depth audit trails and reporting, remote shred, IRM, and up to eight levels of access rights configuration.
Additionally, the users will benefit from 99.95% server uptime, real-time backups, geography-specific disaster recovery plans, and multiple levels of encryption. The administrative users can also utilize the impersonation feature to ensure all visitors will have appropriate access privileges.
At the same time, detailed activity reporting, built-in redaction, and document-level access settings allow to further intensify the confidence and convenience of trusting sensitive data to Ideals VDR software.