HighQ Data Room
About HighQ Data Room
HighQ, part of Thomson Reuters, offers a secure virtual data room designed with legal professionals in mind, helping Canadian firms manage sensitive documents efficiently. Leveraging over 150 years of trusted expertise, secure data centers, and AI tools, the software empowers internal and external teams to protect sensitive data and streamline workflows.
In this overview, we cover HighQ’s use cases, features, pricing, and other essential aspects to help legal teams evaluate its fit for their workflows.
Who HighQ virtual data room is built for
The solution supports legal teams that need a secure workspace for transactions, litigation, and regulatory matters. Specifically, in the following use cases.
1. Legal research and guidance
HighQ data room is used by teams that need to get up to speed quickly and reduce time spent searching across disconnected resources. Research tools help users identify relevant information faster, support the due diligence process and legal analysis, and rely on materials created and maintained by experienced attorney-editors.
2. Legal document creation and management
For document-heavy work, the software supports faster form building and document assembly. Teams can work with a large library of official and lawyer-created forms, maintain accuracy through automatically updated templates, and reuse client data across documents.
3. Legal business development
Firms use the platform to organize projects, track work more efficiently, and improve document collaboration with clients. Reporting, drafting support, and workflow automation help reduce administrative effort and improve visibility across teams.
4. Legal data management
The HighQ platform provides a secure environment for managing sensitive documents. Additionally, protected mobile access and cloud-based collaboration allow teams to work remotely. Advanced contract management tools streamline routine tasks and maintain client-facing security standards.
5. Business organization for in-house legal teams
Corporate legal departments use HighQ to bring structure to internal operations using client and matter management, time tracking, and billing tools. Besides, research features and access to expert guidance support faster decision-making.
6. Evidence management
In disputes and investigations, legal teams can securely store case files, annotate and compare documents, build timelines, and move materials from preparation into presentation without changing systems. This way, HighQ helps reduce handoffs and version confusion.
7. Trial readiness, legal process, and case guidance
Professionals use the solution to standardize how cases and matters are managed. In particular, they can prepare cases, organize digital evidence, and manage documents within a platform. This structure supports more consistent matter management across legal work and related business operations.
As a law firm software, HighQ helps legal teams manage complex matters securely, efficiently, and collaboratively across documents, evidence, and client workflows.
HighQ alternatives: When to choose a different VDR
If your team needs features, pricing, or workflows that better match your deal or project requirements, exploring HighQ alternatives can help you find a virtual data room that fits perfectly. Compare other options to see which provider meets your needs.
Enterprise data room for sensitive disclosures, designed to protect confidential files with fine-grained access controls, audit trails, and secure sharing.
Compare prices
Transaction-ready data room for due diligence, designed for fast sharing and traceability with built-in audit trails, advanced permissions, and bank-grade security controls.
View Venue reviewHighQ VDR key features
The table below shows how the platform supports legal teams across secure access, controlled collaboration, document handling, and oversight during transactions and ongoing legal work.
| Security features | |
| Single sign-on access | Allows users to access the platform using a single set of credentials. This reduces password fatigue, simplifies user management, and supports consistent access control across connected systems. |
| Digital rights management | Controls how documents are used after access is granted. This includes restricting actions such as downloading, printing, copying, or forwarding files to help prevent unauthorized distribution. |
| Activity tracking and reporting | Records detailed user activity across documents and workspaces. Administrators can review who accessed files, what actions were taken, and when those actions occurred, supporting oversight and accountability. |
| Granular permissions | Enables administrators to control user and group access to documents and workspaces, ensuring sensitive information is only available to authorized participants. |
| Collaboration tools | |
| Social collaboration | Supports team interaction through activity streams, wikis, blogs, user profiles, commenting, tags, and private messaging. |
| Shared team calendars | Increases visibility into project milestones, key deadlines, and upcoming meetings across matters. |
| Task assignment and tracking | Supports workflow-based task management for timelines, calendaring, and legal project coordination. |
| Workflow automation | Streamlines processes using trigger-based automation to reduce manual, repetitive tasks and administrative effort. |
| Configurable site dashboards | Enables custom dashboards that surface project status, activity, and data visualization for decision-making. |
| Self-service Q&A | Enables users to ask questions in natural language and receive summarised, relevant answers through conversational AI. |
| Document management features | |
| Document automation | Uses ready-to-use templates to support consistent document creation, faster turnaround times, and reduced manual errors. |
| Drafting integration | Allows documents to be opened and edited directly in Word, with changes saved back to the platform. |
| Document insights | Accelerates document review and analysis by extracting key information and summarising content using AI. |
| Solution templating | Provides pre-built templates for workflows such as matter intake, contract lifecycle management, asset management, and transaction or litigation processes. |
| Generative AI capabilities | Adds AI-generated insights to structured data for analysis, sharing, and reporting through visual outputs. |
| Compliance controls | |
| File and activity auditing | Enables auditing of every file and user action using criteria such as date and user. Administrators can review full version histories, see who accessed a document, shared a link, or viewed a specific version. |
| Version history tracking | Maintains detailed records of document versions, supporting review, comparison, and traceability throughout and beyond the deal process. |
| Independent auditing and testing | The platform is described as independently audited and tested. However, specific security or compliance certifications are not listed on the official website. |
Structured document handling, AI-powered collaborative workflows, and visibility across matters make HighQ a practical choice for the legal sector.
What makes this VDR different: HighQ as legal software
Here are a few reasons that make HighQ stand out in legal operations:
- Legal-centric design. Unlike other VDRs built for general business use, the software is structured around how legal teams work, supporting transactions, compliance, and matter management.
- Integrated workflows. The platform combines secure file sharing with project management workflows, client engagement, and legal project insight reporting, helping teams manage complex matters efficiently.
- Business-oriented functionality. Many standalone providers focus on simplicity or general business needs but lack the deep legal workflow integration that HighQ offers, such as structured matter dashboards, client portals, and document classification for due diligence.
- Part of a broader legal ecosystem. Being part of the Thomson Reuters platform allows legal teams to centralize research, drafting, and operational tools, reducing context switching and ensuring consistency across workstreams.
- Decision support. For legal teams handling complex or regulated matters, HighQ’s combination of VDR and legal workflow features simplifies secure collaboration and document review.
To learn more about how legal workflows integrate with secure document exchange, see our legal due diligence guide.
Deployment, integrations, and support
HighQ solutions integrate with a variety of systems and provide professional guidance to help legal teams adopt and maintain the platform.
Integrations
HighQ connects with the following applications and identity systems to support legal workflows and secure access:
- Microsoft Office integrations. HighQ supports Word, Excel, and PowerPoint files within the platform.
- iManage integration. HighQ synchronizes content and metadata with iManage Work, allowing teams to collaborate in HighQ while keeping primary documents in iManage.
- Single sign-on (SSO). Standard identity systems provide consolidated authentication across tools.
Deployment options
The solution operates as a cloud‑hosted solution. In addition to standard SaaS deployment, organizations with specialized requirements can use the HighQ Appliance, which is installed in a private environment to support internal connector integration (e.g., Active Directory or SQL Server) without giving HighQ access to your system
Support
The provider offers global technical support for HighQ users. HighQ global support team is available by email, phone, and ticketing, and operates in multiple regions with standard business hours and emergency response provisions.
HighQ’s integrations, flexible deployment options, and dedicated support help legal firms collaborate securely, streamline workflows, and maintain continuity within their existing technology environment.
Pricing and packaging: What to expect
The HighQ legal management software offers tiered plans designed to meet the needs of law firms and corporate legal teams, with options that scale based on functionality, team size, and workflow requirements.
| HighQ pricing plans | Best for | Key features | Notes |
|---|---|---|---|
| HighQ Essentials | Document management and team collaboration | Essential security options*File storage and sharingDocument managementSocial collaborationSolution templatingAPIs, apps, and add-insInternal users and storage | *Digital Rights Management (DRM) included only in the Advanced package |
| HighQ Advanced | Project, portfolio, litigation, and transaction management | Everything in Essentials +Configurable site dashboardsCustomizable content metadataSmart forms and data sheetsTask assignment and trackingShared team calendars | |
| HighQ Premium | Enhanced productivity and workflow automation | Everything in Essentials and Advanced +AI-based document analysisData visualizationWorkflow automationOptical Character Recognition* | *OCR limited to 500,000 scanned pages per year |
Additional notes:
- Each internal user receives 1 GB of storage as standard.
- The Extranet option includes access for external users (five external users per internal license).
- Additional users and storage can be purchased as add-ons.
Read more about Virtual Data Room Pricing Models.
HighQ data room pros and cons
This summary reflects feedback from real users on major review platforms. On the G2 software review platform, HighQ holds an average rating of 4.2 across 12 reviews. On Capterra, it scores 4.4 from 49 reviews.
Based on G2 and Capterra, we analyzed the most recent user feedback from 2025 to highlight the main strengths and weaknesses reported by actual users.
Pros
- Customizable dashboards
- Branded client portals
- Robust import/export functionality
- Responsive customer support
- Simple UI with tailored setup
Cons
- High cost, especially for smaller firms
- Some admin tasks can take time
- Training required
- Recurring glitch
Based on independent evaluations, HighQ is a robust, secure, and flexible platform well-suited for medium to large law firms and corporate legal teams. However, while it delivers powerful collaboration, reporting, and client engagement tools, potential users should consider the cost, occasional minor glitches, and the training required to master its features.
FAQ
A secure virtual data room designed for legal professionals to manage critical documents, workflows, and collaboration efficiently.
Law firms, corporate legal teams, and in-house counsel handling transactions, litigation, regulatory matters, and case management.
Yes, it protects sensitive information storage with single sign-on, digital rights management, granular permissions, and activity tracking.
HighQ software offers tiered plans such as Essentials, Advanced, and Premium. They scale by features, team size, and workflow requirements.
HighQ Services
| Automatic Numerical Indexing of Files & Folders | no |
| Drag & Drop Upload of Multiple Files and Folders | yes |
| Desktop Synchronization | no |
| Archives Upload & Extraction | no |
| Document Version Control | yes |
| Multilingual Documents Index | no |
| Granular Document Permissions | yes |
| View-Only Access | no |
| Prevention of Download, Print and Copy | no |
| Remote Shredding of Documents | yes |
| Customizable Document Watermarks | no |
| Secure Fence View | no |
| Document Access Expiry | no |
| 256-Bit SSL/TLS Encryption | yes |
| Data at Rest Encryption | yes |
| 99.9% Uptime Guarantee | no |
| ISO 27001 Certified | yes |
| SOC 2 Certified | no |
| SSAE 16 Certified | no |
| Data Backup | yes |
| Virus Scanning | no |
| Two-Factor Authentications | yes |
| Mobile Device Management | no |
| Granular User Permissions | no |
| Permission Groups | no |
| Access Expiration | no |
| Access Limitation by IP Address | no |
| No Plugins | no |
| Scroll-Through Web-Based Document Viewer | no |
| Web-Based Excel Spreadsheets Viewer | yes |
| iOS Application | no |
| Android Application | no |
| Mobile Device Interface | yes |
| Search by Name | no |
| Search by Content (Full Text Search) | no |
| OCR (Optical Character Recognition) | no |
| Filtering by Parameters | no |
| Basic Questions & Answers Module | yes |
| Advanced Questions & Answers Module | no |
| Secure User Messaging | yes |
| New Document Email Notifications | no |
| Files & Folders Notes | no |
| Tracking of All User Activity | yes |
| Real-Time Audit Trail | no |
| Graphic Reports | no |
| Exporting Reports to Excel | no |
| Tracking of Document Viewing Time | no |
| Branded User Interface | yes |
| Custom Domain | yes |
| Custom Login Page | yes |
| Custom User Invitation Letter | yes |
| Custom Agreements for Accessing Data Room | yes |
| Active Directory Integration | no |
| Single Sign-On Integration | yes |
| Customer-Managed Encryption Keys | yes |
| Integrations Through APIs | yes |
| Custom Workflows and Features | yes |
| Business Hours Support | yes |
| 24/7 Email Support | no |
| 24/7 Phone & Email Support | no |
| Online Help Center | yes |
| Live Training | no |
| Dedicated Project Manager | no |
| Data Room Archive on DVD or USB Drive | yes |
| Translation Services | no |
| Cloud (Web-Based) | yes |
| On-Premise (Installed) | no |
| Multiple Datacenter Locations | no |
| Free Demo | yes |
| Free Trial | no |
| Price | Not provided by the vendor |
| Established | 2001 |
| Headquarters | London, United Kingdom |
