Firmex Data Room Overview

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4.6 / 5.0
Capterra
4.8 / 5.0

About Firmex

Firmex (Canada-based virtual data room provider) was founded in 2006 in Toronto. It is a choice of more than 220,000 companies in over 180 countries. It has 250,000+ users and 20,000 new projects every year.

The Firmex virtual data room (VDR) is a cloud-based and secure online platform used to store, process, and distribute sensitive data involved in high-stakes transactions. It is mostly aimed at due diligence, M&A, commercial real estate, capital raising, and other processes where document security and access control are paramount.

Deal teams prefer to use Firmex data room over email, shared drives, or physical data rooms. Users can upload huge sets of documents, provide fine-grained permissions, and track document activities during a transaction.

Canadian investment banks, law firms, private equity groups, and commercial real estate professionals choose Firmex VDR. This choice can be explained by the fact that the latter provides enterprise-level security with a relatively simple user experience, which is why it can be implemented in both local and international dealings.

Who Firmex virtual data room is built for

Firmex virtual data room provider serves a variety of deal teams who require secure document sharing, full visibility, and foreseeable processes, including:

  • Law firms and legal advisors
  • M&A and private equity teams
  • Finance and corporate legal departments
  • Commercial real estate practitioners
  • External stakeholders, boards, and lenders

On the whole, the Firmex data room is most suited for companies that place their emphasis on control, clarity, and security rather than highly customized or experimental workflows, and it fits well in the regulated, transaction-oriented environment.

Key Firmex virtual data room features

The Firmex data room has a set of features to manage deals securely and effectively. Firmex emphasizes trustworthiness and transparency, values that are important throughout the due diligence and transaction processes.

Firmex security

One of the constituent components of the Firmex data room is security. The platform features advanced digital rights management (DRM), watermarking, data encryption, compression, and backups, designed to secure access to confidential information throughout the transaction life cycle.

Permission and access controls

Firmex offers user permissions, IP restriction, view-only-access, multi-factor authentication, and advanced password control. It is possible to define access on a folder or a document level, and it can be limited to viewing, downloading, printing, or editing. 

Collaboration tools

The Firmex data room has built-in collaboration functions to facilitate efficient reviews, including Q&A, secure user messaging, and activity tracking. The deal teams will be able to answer questions directly on the platform and track which documents receive the most attention.

Document management

Firmex VDR offers bulk uploading of documents, history, and folder hierarchy. Customizable document watermarks and granular document permissions allow control over who can view, edit, and download confidential data.

Compliance controls

Firmex is compliant with SOC 2 Type 2 certification, GDPR, and HIPAA.

The combination of these features makes the Firmex data room a viable option for deal teams that require a high level of security and predictable performance.

What makes this VDR different

Rather than focusing on flashy interfaces or experimental tools, Firmex focuses on stability, clarity, and control, which can attract legal, financial, and real estate professionals.

Among the Canadian deal teams specifically, Firmex has a robust local presence and built reputation coupled with strong adherence to enterprise security and compliance requirements, which contributes to a steady solution for repeat deals and regulated settings.

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Firmex support, implementation, and integrations

Firmex data room is a cloud-based solution that the deal team deploys in a short period of time without on-premise infrastructure or complex setup. This renders it feasible for time-sensitive transactions for which speed and reliability are paramount.

Firmex provides integrations and data export features to support popular enterprise and deal processes, especially in legal, finance, and real estate departments. Although the platform is not designed to be highly customized, it integrates smoothly into existing processes and does not require teams to modify their working process.

Firmex support is one of the major differentiators. Customers can consider responsive customer service and onboarding, which is particularly helpful for first-time users of the data room and high-stress deal settings.

Firmex data room pricing: What to expect

Firmex pricing is quote-based. This model provides deal teams with a choice of structure that suits their working process, deal frequency, and volume of confidential documents without any unpleasant overage charges.

Two primary pricing options are:

PlanDescription
Single project data roomSingle fee based on a particular project or transaction. It is perfect for single transactions, including M&A, fundraising rounds, or audits.
Data room by subscription (yearly)One fee per year with an unlimited project allowance and unlimited access. It is most appropriate for organizations with numerous deals.

Firmex cost depends on the type of transactions; when you know that transactions in the future will occur more than once, and that you need to use the room more than once. 

Note: Explore different approaches to data room pricing on the market and learn what it depends on.

Firmex alternatives: When to choose a different VDR

Although the Firmex data room is suitable for handling structured, compliance-based transactions, certain deal teams may require other Firmex compatitors with more advanced automation, highly customized user interfaces, or a more cost-effective alternative for small and brief projects.

Ideals is a trusted choice for due diligence teams, known for an intuitive interface, enterprise-grade security, and fast document organisation for complex deals.

Start 7-day free trial

SecureDocs is built for due diligence and deal workflows, with built-in Q&A, audit log reporting, and permission-based access controls for secure document sharing across distributed teams.

View SecureDocs review

Pros and cons

The balanced perspective of the Firmex data room can help deal teams determine whether it suits their transaction needs and working style.

Pros

  • Security and authorization measures that fit controlled transactions
  • User-friendly interface
  • Consistent capability with large sets of documents and multi-user access
  • Flexible pricing for individual deals and long-term use
  • Customer support team

Cons

  • Poor interface customization compared to newer VDR platforms
  • Less progressive automation or AI capabilities

On the whole, the Firmex data room best fits teams that value control, predictability, and support rather than highly personalized or experimental-like functionality.

Firmex reviews & market feedback

Firmex has a general rating of approximately 4.8 on Capterra. The users point out the easy navigation and stable platform service as some of its greatest strengths.

Firmex is also listed on software review platforms like G2 with a 4.6 rating and SoftwareReviews with a 4.8 rating, indicating cohesive customer satisfaction with its use cases, such as due diligence and secure document sharing.

All in all, user ratings highlight the strong points of Firmex in terms of usability, security, and support, with further improvement in sophisticated functionality or interface.

FAQ

Is the Firmex data room suitable for Canadian transactions?

Yes. Firmex is popular in Canada and easily accommodates the security and compliance requirements.

What types of deals is the Firmex data room best for?

Firmex is most applicable to M&A, corporate governance, commercial property dealings, fundraising, audits, and other due diligence initiatives.

Can Firmex be used for a single transaction only?

Yes. Firmex provides single-use data rooms for one-off projects.

How secure is the Firmex data room?

The platform has encryption, detailed audit logs, and controlled access to sensitive files.

Does Firmex provide customer support during a live deal?

Yes. Firmex offers in-house global customer service and onboarding.

Services

INDUSTRY SOLUTIONS
Bankruptcyyes
Biotech Licensingyes
Clinical Studiesyes
Debt Financingyes
Distressed Real Estateyes
Document Repositoryyes
Due Diligenceyes
Fundraisingyes
Hedge Fundsyes
Litigationyes
M&A Buy Sideyes
M&A Sell Sideyes
Post Mergeryes
Private Equityyes
Procurement Managementyes
Restructuringyes
Board Portalsno
no
FILES & FOLDERS MANAGEMENT
File Formats Supported:
Drag & Drop Upload of Multiple Files and Foldersyes
Export of Data Room Index to Excelyes
Document Version Controlyes
Automatic Numerical Indexing of Files & Foldersno
Desktop Synchronizationno
Archives Upload & Extractionno
Multilingual Documents Indexno
FILE PROTECTION & DIGITAL RIGHTS MANAGEMENT
Customizable Document Watermarksyes
Document Access Expiryyes
256-Bit SSL/TLS Encryptionyes
Data at Rest Encryptionyes
Granular Document Permissionsno
View-Only Accessno
Prevention of Download, Print and Copyno
Remote Shredding of Documentsno
Secure Fence Viewno
DATA HOSTING
99.9% Uptime Guaranteeyes
SOC 2 Certifiedyes
SSAE 16 Certifiedyes
Data Backupyes
ISO 27001 Certifiedno
Virus Scanningno
ACCESS SECURITY
Two-Factor Authenticationsyes
Granular User Permissionsyes
Permission Groupsyes
Access Expirationyes
Access Limitation by IP Addressyes
Mobile Device Managementno
ACCESSIBILITY & EASE OF USE
No Pluginsyes
Scroll-Through Web-Based Document Vieweryes
Web-Based Excel Spreadsheets Vieweryes
iOS Applicationyes
User Interface Languages:
Android Applicationno
Mobile Device Interfaceno
SEARCH, OCR & FILTERS
Search by Nameyes
Search by Content (Full Text Search)yes
Filtering by Parametersyes
OCR (Optical Character Recognition)no
COLLABORATION FEATURES
Basic Questions & Answers Moduleyes
New Document Email Notificationsyes
Advanced Questions & Answers Moduleno
Secure User Messagingno
Files & Folders Notesno
ACTIVITY TRACKING & REPORTING
Tracking of All User Activityyes
Real-Time Audit Trailyes
Exporting Reports to Excelyes
Tracking of Document Viewing Timeyes
Graphic Reportsno
Scheduled Reports (Sending to Email)no
CUSTOMIZATION
Branded User Interfaceyes
Custom Login Pageyes
Custom User Invitation Letteryes
Integrations Through APIsyes
Custom Domainno
Custom Agreements for Accessing Data Roomno
Active Directory Integrationno
Single Sign-On Integrationno
Customer-Managed Encryption Keysyes
Custom Workflows and Featuresyes
SUPPORT & SERVICES
Business Hours Supportyes
24/7 Email Supportyes
24/7 Phone & Email Supportyes
Support Languages:
Online Help Centerno
Live Trainingsno
Dedicated Project Managerno
Data Room Archive on DVD or USB Driveno
Translation Servicesno
DEPLOYMENT OPTIONS
Cloud (Web-Based)yes
On-Premise (Installed)no
Multiple Datacenter Locationsno
TRIAL & PRICING
Free Demoyes
Free Trial:
Price:
COMPANY INFO
Established:
Locations:
Employees:
Clients:
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