EthosData is a virtual data room vendor serving its services since 2007. It focuses on providing a secure and easy-to-use solution for diverse business deals. Over 100 000 users from both large and small businesses report using EthosData VDR.
EthosData software creates a data room, uploads all necessary documents, and adjusts permissions for added users. Thus, you can work on confidential documents remotely without fear of information leaks. Available in 11 languages, the service was originally developed for M&A transactions, but now is also used for IPOs, fundraising, and asset deals.
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EthosData support and deployment
EthosData virtual data room supports all major desktop and mobile operating systems – Windows, MacOS, iOS (including iPad) and Android. EthosData does not have a Linux version though.
In order to use the service, you need to install the applications provided on the website via direct links, or via links to App Store and Google Play. Mobile services are adjusted for viewing files. Also, EthosData is plugin-less.
EthosData provides 24/7 phone, email and online chat support, including nights and weekends. In fact, EthosData specialists do all the administrative work for you, uploading documents and setting all necessary permissions. EthosData customer support also prepares activity reports for you. Importantly, all actions of the EthosData team are recorded and audited.
However, it is worth mentioning that the level of support depends on the plan purchased. So, the Basic Plan includes ten hours of support via email and chat only. By contrast, Professional and Enterprise plans offer 24/7 phone, email and chat support. These two plans, unlike the basic one, also include a personal data room coordinator.
SLA’s in EthosData guarantee a response from the support team in 15 minutes. On top of that, you can learn how to use the service on your own with simple short videos available on the website.
United Kingdom, Australia, Canada, China, India, Mexico, Spain
Employees:
50
Clients:
BBC, DOLBY DIGITAL, T MOBILE, RELIANCE, BAYER, SUNEDISON, SODASTREAM
EthosData pricing
If you subscribe to any of EthosData’s plans, you get a 30-day free trial to test out the functions. You can also request a 15-minute free demo of a virtual data room. EthosData data room pricing is not complex. There are three tariff plans: Basic, Professional, and Enterprise.
The Basic plan has a fixed price of $199 per month. However, you have to buy a 6-month minimum subscription to use this plan. It includes one Data Room project with 10 possible third-party users and two possible admins. The data amount is limited to 500 MB, and you receive 10 hours of chat and email support. In this case, EthosData cost is fixed.
Another plan, called Professional, does not have a fixed price. Instead, EthosData offers a «pay on the go» scheme. Within this scheme, all limitations on users, admins, and data are lifted. The only limit left is one project, not more. You are also provided with a coordinator, branding opportunities, and three DVDs or pen drives.
The Enterprise plan permits unlimited data room projects and provides opportunities for greater brand customization. But this plan also requires an annual subscription. Overall, EthosData pricing plans are divided according to a simple logic: if you need the service for a single deal, the Basic plan is for you. If you need data rooms regularly as part of your business, consider two other tariffs.
EthosData security
There is nothing more critical than security for a virtual data room service. Security in EthosData is provided at three levels: process security, document security, and infrastructure security.
At the process level, EthosData features guarantee full control over documentation to the owner. You can control which users can view, download, copy, print, edit, or share your document.
All documents can be protected with customizable NDAs, passwords and watermarks. In addition, access to the document may be revoked even after the file was opened. As a result, you no longer need to worry that your documents could end up in the wrong hands.
At the infrastructure level, EthosData is certified according to SSAE 16, ISAE 3402 and ISO 27001 standards. It is also SOC 1, 2 and 3 audited. The company’s data centers are protected by biometric access and monitored around-the-clock. The infrastructure is also constantly protected by firewalls, antiviruses, and intrusion detection software.
All participation of the data specialist is monitored and audited by processes similar to those of a bank. And surely, all company specialists undergo thorough background checks, so there is no way one’s sensitive business data can be compromised.